Solution: Please provide your relevant purchase information or order information to us in the form of an attachment so that we can provide better help. Just connect the DVR/NVR to a power adapter and monitor/display/TV. Solution: Please do not connect the Ethernet cable to the DVR/NVR. Solution: If you have installed a hard disk drive(HDD) on DVR/NVR, please uninstall the HDD to have a try. How to install a hard disk drive(HDD)?Ĭause 6: The Ethernet cable may have some problem How to change the display resolution of DVR/NVR via computer?Ĭause 5: The Hard Disk Drive(HDD) maybe has some problem Solution: Please use SADPTool software to search the DVR/NVR and change its resolution on the computer. Solution: If possible, please use another monitor/display/TV to have a try.Ĭause 4: The resolution of DVR/NVR is higher than the monitor/display/TV Also, please use another HDMI/ VGA cable to have a try.Ĭause 3: The monitor/display/TV may have some problem or it is not compatible with DVR/NVR If you use a VGA connection, please try the HDMI connection. Solution: If you use the HDMI port on DVR and HDMI cable to connect DVR to a monitor/display/TV, please try the VGA port on DVR and use the vga cable. Even the power light is on, please also change the power adapter.Ĭause2: The hdmi/VGA connection may have some problem Solution: Please use another power adapter with the same voltage to have a try. You may follow the troubleshooting tips listed below to solve the problem.Ĭause 1: The DVR/NVR Power adapter is insufficient or cannot be powered normally There are several possible causes of your DVR/NVR that do not show its setting panel.
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